PRIVACY

Our Commitment

Transparent Productions is committed to your privacy. We value your trust and want to assure you that we will always strive to be responsible in our management of your personal information.

We provide this Privacy Statement to make you aware of our privacy practices, and to inform you about the way your information is collected and used. 

If you have questions or concerns, please contact us at 714-545-8900, Monday through Friday, 9AM to 5:30PM PST. 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase tickets for one of our events, we collect the personal information you give us such as your name, address, phone number, email address, and information about the ticket types purchased.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We maintain record of your transaction history so we can:

• Process transactions and send you related information, including confirmations and receipts;
• Provide customer service;
• Communicate with you about tours, promotions, and provide news and information we think will be of interest to you (see below if you wish to opt out of receiving information)
•  Personalize your online experience and provide advertisements for events that match your interests;
•  Monitor and analyze trends, usage and activities.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, subscribe to our newsletter, respond to a survey or fill out a form, we imply that you consent to our collecting it and using the information for the reasons listed in Section 1. When registering on our site you may be asked to enter your name, e-mail address, mailing address, phone number or other information. You may, however, visit our site anonymously.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you by emailing us at info@transparentproductions.com or mailing us at:

Transparent Productions | 1072 Bristol Street, Ste, 100 | Costa Mesa, CA 92626

SECTION 3 - TEXT MARKETING AND NOTIFICATIONS

When you sign up, you will receive up to 8 automated text messages per month about concerts/promotions and other opportunities. Consent is not a condition to purchase. Reply STOP to opt-out at any time, or reply HELP for help. Alerts are subject to this Privacy Policy and our Text Message Program Terms. Msg & Data rates may apply. You may also contact info@transparentproductions.com to be removed from the list.

SECTION 4 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 6 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.  

SECTION 9 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@transparentproductions.com or by mail at

Transparent Productions | 1072 Bristol Street, Ste, 100 | Costa Mesa, CA 92626